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i am being charged almost £250 for talktalks mistake. i had agreed to a new contract but then i called up within an hour to cancel the new order + contract which was confirmed by the cancellations team that i would not be charged a cancellation fee b...
I am unable to log into my talk talk account. I have tried different browsers, clearing everything, password less access and resetting my password but not thing works. I keep getting the message that for technical or security reasons I cannot log in ...
I have been charged for dialling the "speaking clock" twice in the one day ??? I never phoned the speaking clock once let alone twice .How can I fight these charges on my bill ?
I have received my bill to which has a £75 charge from an engineer visit which I was told I wouldn’t be charged on the phone to arrange this. The only was I would have been charged is if I cancel or missed it which I didn’t. The fault was completely ...
My wifi stopped working over a week ago. It took me 4 hours with poor connection to get this message through to tech support 'experts' who told me to turn it off and on again several times. Eventually they arranged to send out an engineer. He turned ...
Many years ago we had account with Tiscali and the family all had tiscali email addresss, which they all still use. We then moved away from Tiscali, and several years ago started being charged £50 a year by Talk Talk to keep the email addresses valid...
Basically I’m being charged for phone calls I do not make. Never use my landline.over months the same number and less than 24/20 seconds per call. Talktalk say I’m using phone.I am not. So what is happening.?every month call charges vary from £1.99/£...
Is Talk Talk's 'Fixed Price Plus' still available, whereby when taking out a new contract or renewing an existing one, an additional monthly amount could be paid which would replace the annual price increase each April, so the amount you pay remains ...
I usually pay manually using my card. However in November I was spam called by TT (TalkTalk) and told I'd get £5 off if I set one up. I duly set one up and then in early December, 10 days before due, I 1. cancelled the DD and 2. Extended by payment d...
I have just realised that I have been charged by talk talk for netflix for over a year I never requested this from talk talk as I pay directly for a netflix subscription.Talk talk wont help just tell me to contact netflix
Hi,I checked my bank account last night and noticed that TalkTalk had debited my account £166+vat.I spoke to the customer service call centre today and was told that the charge related to an Open Reach engineer call out in September. Back then, my ph...
Hi, Could you please send me my last bill with TalkTalk? I have received an email but need the breakdown showing address. Unfortunately, MyAccount is no longer working since I've moved provider. Kr
Replacement router arrived on 4/1/25 . the original router was not sufficiently powerful for my house and subsequently died . I therefore bought a third party router and disposed of the Talktalk router at my local recycling centre . Talktalk have req...
I've received notification of my next bill and you have charged me twice for an additional erro device. Please contact me ASAP to rectify this.
Hi, I switched to another ISP on 4th December, but I am now being chased for a bill dated 4th Dec - 3rd Jan by TalkTalk. First of all I didn't cancel the Direct Debit, so payment could have been taken if needed but wasn't. Every time I've attempted t...
I left TalkTalk on 29th Nov when my contract was up. I paid my Nov bill for 15th Nov - 14th Dec. Today I got a text saying I had a payment overdue. Logged in to see I got a Dec bill. In the breakdown, it had a -£20.56 credit for 30th Nov - 14th Dec b...
Can I just have broadband without telephone
Hi, I removed unlimited UK calls and international call boosts some time ago yet I'm still being charged for them, have checked the set up and they are not selected, but my dashboard says I have 4 not 2 boosts active, I have caller display and anonym...
hi i recently went full fibre i told them i didn't require a new router as the 1 i had was capable of running fibre 150 but was told i needed a new one for which i would be charged £9.95 postage so i said oknew router arrived turned out to be eero 6 ...
my bill went up 20 pounds in 1 year and i don.t use any boosts
Hi Lads and Lassies, Two days ago I received an email from you lovely chaps offering me a pretty good deal to renew my contract for another 24 months. My contract was due to expire in January I phoned the number on the email and the lovely lady on th...
Hi I hope someone can help me. I raised the above complaint on 06/12/24 and so far I have not received any response despite the promise of a response within 72 hours. The complaint is as below: My father died on 10/08/24. I notified you of his death ...
Hello,I hope you are doing well. I was contacted on Trustpilot to reach out to you on here regarding an issue with my broadband service.I recently switched my broadband to Zzoomm Broadband using the new one-switch service. I was experiencing poor sig...
I have an ongoing issue with TalkTalk. There is a complaint on the account and escalations. I switched to the new full fiber broadband with Sky. They set the broadband live on 20th of November. Also Sky confirmed that on 20th of November at 14:44 the...
I am 72 years old and am on pension credit.How do I get my bill reduced?