Return of old router after contract cancelled

[Ultraman1966]

Hi there,

My broadband ended on 27Dec2024 but it took several weeks to receive the bag for returns. Unfortunately, due to family situation we cannot return to the property to look for and retrieve old router for a few more weeks. Is there a strict 30 day limit on doing this return please?

Kind regards

[Ultraman1966]

Thank you for the prompt response. I should get it hold of it this weekend and send it next week.

[Arne-TalkTalk]

Hi @Ultraman1966

Thanks for letting us know. 

I will make a note on your account that there maybe a delay.

Regards