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Final bill & returns bag

Clare811
First Timer
Private Message TalkTalk

6 hours ago

Message 3 of 3

Hi,

 

I left TalkTalk yesterday. Please advise how and when I will receive my final bill and when I can expect to receive my returns bag.

 

i wish both matters to be dealt with promptly with no errors involved.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

an hour ago

Message 1 of 3

Hi Clare811

 

Your next bill is produced on the 23rd which should show a credit to be refunded. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Gliwmaeden2
Community Star
Private Message TalkTalk

2 hours ago

Message 2 of 3

It depends rather on your billing cycle compared with the leaving date, any overpayment or further charges due, @Clare811:

 

https://community.talktalk.co.uk/t5/Articles/Your-final-bill/ta-p/2205229

 

If you are worried about not receiving a returns bag, staff can ensure that one is sent out to you.

 

They will reply during the day [Monday to Friday] and your post is in the queue for attention. 

Gliwmaeden2, a fellow customer.
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