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Forum Posts

Resolved! Problems acting as a Nominated User

I'm registered as a Nominated User for my parents' TalkTalk account. I tried to access their account over LiveChat. The assistant wouldn't accept my nominated user security details, and instead insisted on having my parents' security details. On the ...

voucher not received

This is my 4th POST I have been a customer for more than 3 months and have yet to receive my £100 amazon voucher. Someone help, this is not okay. It also seems like this is the only way to ask about this!!!

jpun44 by Popular Poster
  • 213 Views
  • 4 replies
  • 1 like

Bereavemnet

HiMy mother passed away 11/01/22, we both lived at the same property. (i am her son).The talktalk account was in her name. On the 17/01/22 i filled in the change of ownership following bereavement forms and sent them off via signed for first class po...

Pashan by Chatterbox
  • 375 Views
  • 9 replies
  • 0 like

Nominated User Form

I'd like to change the nominated user for our account. I've seen the article Nominated user - TalkTalk Help & Support, but there's no link to the form from that article, which would be very helpful. The article advises me to get in touch but the arti...

My online account

I'm still waiting for my online account Tobe sorted Can someone sort this out please. I have been asking but nothing has been done I'm waiting for make some payment but I can't cos my online account isn't set up.. Thanks Steve gibbs

tibs01 by Whizz Kid
  • 201 Views
  • 2 replies
  • 0 like

Mis-selling to aged and vulnerable individual

You read so much bad news about TT sometimes and wonder why, then something happens to make you realise that they only care about sales and not customer care. my elderly mother in law just called me, practically in tears, to say she had TT on the pho...

dapling by Team Player
  • 770 Views
  • 12 replies
  • 1 like

Nominated user form

Just wondering if there is any chance of having a Nominated user form sent to me ? Thanks for any help

Nominated user form

My mother has gone into a care home and I am unable to visit. I need to make changes to her TalkTalk service (out of contract). I spent 45 minutes to the phone to TalkTalk this morning trying to find out where to get a Nominated User form and got now...

stanleyo by First Timer
  • 151 Views
  • 1 replies
  • 0 like