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Hi, my phone was disconnected as my son tried to move me to another company without my full consent. I immediately asked him to move me back to TalkTalk but it was too late. The line was cut 27 December and although the decision was reversed within 2...
Our phone stopped working on the 8th October and it has only just been restored not day. I have had to spend several hours on the mobile chatting to your team to get this far and it has been seriously inconvenient to my business so I cancelled my pay...
I have recently been migrated from Shell to TalkTalk. However as I was with Talktalk 4 years ago whenever I try to get online access to My Account I get sent to the 4 year old account so cannot access anything. I have tried password resets, I tried t...
Posting on behalf of my father, who is 90. His landline has been wrongly disconnected. He received emails & phone calls in March about a request to leave TalkTalk which he never made and had no intention of leaving. I rang TalkTalk in early April to ...
Hi all, Can anyone suggest a way forward to resolve my particular situation. Prior to the Christmas break, we realised our copper based landline (separate from the fibre internet) was not working. The phone handset itself rings but upon answering, it...
We were without a landline for 4 weeks September-October we should qualify for compensation
Thank you for your previous attention. I was 15 weeks without a landline but apparently no compensation due as still had broadband service. Cancelled the boost after about 5 weeks and had these additional costs refunded. This was considered compensat...