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Forum Posts

Phone not working

Our phone stopped working on the 8th October and it has only just been restored not day. I have had to spend several hours on the mobile chatting to your team to get this far and it has been seriously inconvenient to my business so I cancelled my pay...

Tuely by First Timer
  • 342 Views
  • 3 replies
  • 0 like

Problems moving back to Talktalk from Shell

I have recently been migrated from Shell to TalkTalk. However as I was with Talktalk 4 years ago whenever I try to get online access to My Account I get sent to the 4 year old account so cannot access anything. I have tried password resets, I tried t...

ExShell by First Timer
  • 1914 Views
  • 14 replies
  • 0 like

Landline disconnected - important

Posting on behalf of my father, who is 90. His landline has been wrongly disconnected. He received emails & phone calls in March about a request to leave TalkTalk which he never made and had no intention of leaving. I rang TalkTalk in early April to ...