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Community - Peer to Peer Support

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...

Transfer from Shell and connectivity issue

Hi. I was transfered from Shell to Talk Talk. When I try to log in to my talk talk account it log in to my old account. I am trying to report that there is something with my internet. Constantly loosing connection. I was even noot been able open Talk...

kulosy by First Timer
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Monthly Bill

Why have I been overcharged on my monthly bill after you bought out Shell Energy.I rang about this in early July, and was told that there would be a credit due back to me on the next bill. Well guess what? No credit came forth this month.It appears t...

Bad or no service

Had trouble for months with connection issues, service always disconnecting, Used Wi-Fi and also used a wired connection, still made no difference, Used our own mobile internet service provider, Switched to Virgin Media on 22/12/2023, No more issues ...