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I signed up for 24months, which is not an inconsiderable length of time, at a guaranteed price with no 'sneaky' mid-contract price rises (mentioned twice in the intro letter). Only to find 6 months in that you now are going to enact a 'sneaky' mid-co...
Currently, the sign-up process doesn't ask any information on the current landline a customer may have, but apparently this information seems to be important to process a transfer or line take over. I recently wanted to transfer from Sky to TalkTalk ...
TT: Your payment is overdue.Customer: But I pay by Direct Debit.TT: Oh yes we have an error in our system and we failed to take the payment. You have tomake a payment by card now.Customer: OK I'll do it now online.TT: We're going to fine you for the ...
Give me a bloody phone number I can call
be vigilant! don't trust "guarantee your price stays the same ..." "no sneaky mid-contract price rises" or " peace of mind for the length of your contract". means nothing!
be vigilant! don't trust "guarantee your price stays the same ..." "no sneaky mid-contract price rises" or " peace of mind for the length of your contract". means nothing!
my idea is to be vigilant immediately you receive a bill. Five months into a 2 year basic contract of £20.99 /mth, I was charged £22.95 despite contract letters which stated "guarantee your price stays the same ..." and "no sneaky mid-contract price ...
I am absolutely appalled that i have found an email delivered to my inbox from TalkTalk saying they are hiking the price for Broadband in the middle of an 18 month contract. This is an absolute disgrace. Shame on you TalkTalk. This is utter disrespec...