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Billing
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Forum Posts

Don't fine me for your errors

TT: Your payment is overdue.Customer: But I pay by Direct Debit.TT: Oh yes we have an error in our system and we failed to take the payment. You have tomake a payment by card now.Customer: OK I'll do it now online.TT: We're going to fine you for the ...

MikeyT23 by First Timer
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Support

Give me a bloody phone number I can call

price hikes

be vigilant! don't trust "guarantee your price stays the same ..." "no sneaky mid-contract price rises" or " peace of mind for the length of your contract". means nothing!

billing

be vigilant! don't trust "guarantee your price stays the same ..." "no sneaky mid-contract price rises" or " peace of mind for the length of your contract". means nothing!

billing

my idea is to be vigilant immediately you receive a bill. Five months into a 2 year basic contract of £20.99 /mth, I was charged £22.95 despite contract letters which stated "guarantee your price stays the same ..." and "no sneaky mid-contract price ...