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Forum Posts

Call boast on full fibre still not correct!

Rather frustrated with Talk Talk customer service or lack of it, since my Aug bill, it is still not correct. I have spoken to 6 different advisors so far, but it seems that nobody can sort my bill to show the correct agreed amount. Something that sho...

Dave.S1 by Conversation Starter
  • 2308 Views
  • 23 replies
  • 0 like

Account still not updated

After the nightmare of full fibre install and taking an age to get a working phone line I am still not able to access the VOIP set up for the app or any other options in my account. Thankfully my landline is finally working.The account eventually cha...

Martdy by Team Player
  • 2481 Views
  • 26 replies
  • 0 like

Customer service

I upgraded to full fibre 150 and VoIP from full fibre 150 back at the end of June. Due to the upgrade not being carried out correctly by talk talk I have both packages running that I have been billed for. I have been with out a phone for nearly two w...

Tiapup by Popular Poster
  • 522 Views
  • 2 replies
  • 0 like

BILLING AND VOIP

As per my previous posts I was having a nightmare with the activation of FF 150. For the 4th time of asking the engineer finally arrived yesterday and I am now up and running - nowhere near the speed advertised, but better that Fibre 65. This morning...