Charged for now TV despite cancellation
on 25-02-2025 09:02 PM
Message 2 of 2
With the half price offer expiring on Now TV I cancelled all 3 items on my account. This was done in January.
However I have just received a bill with all 3 services active still and still half price.
The only thing that should be on my bill is the fibre.
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1 REPLY 1
on 26-02-2025 09:31 AM
Message 1 of 2
Hi @Iain2425
Looks like the changes didn't apply, I have requested them to be removed.
The charges have been removed from the bill.
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