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Charged for now TV despite cancellation

Iain2425
Popular Poster
Private Message TalkTalk
Message 2 of 2

With the half price offer expiring on Now TV I cancelled all 3 items on my account. This was done in January.

 

However I have just received a bill with all 3 services active still and still half price.

 

The only thing that should be on my bill is the fibre.

 

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi @Iain2425

 

Looks like the changes didn't apply, I have requested them to be removed. 

 

The charges have been removed from the bill. 

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Anonymous User