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Get tailored support with your TalkTalk account and bills.

Bill

Anointed
First Timer
Private Message TalkTalk
Message 3 of 3

Why was my December bill so high?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Anointed

 

There was £27 worth of phone calls to mobiles. 

 

You are also out of contract since 19.09.24 meaning any discount had expired  call the loyalty team on 03451720088 they will be able to see what options are available to reduce your costs. 

 

Sorry for any inconvenience caused 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Take a look in My Account, as the breakdown of the bill should show the details.  Compare it with previous bills and you will see whether any discounts have expired. 

 

If you don't renew your contract for a new minimum term, if you are out of contract, bills are bound to be higher, @Anointed.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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