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on 29-01-2025 06:40 AM
Why was my December bill so high?
on 29-01-2025 08:49 AM
Hi Anointed
There was £27 worth of phone calls to mobiles.
You are also out of contract since 19.09.24 meaning any discount had expired call the loyalty team on 03451720088 they will be able to see what options are available to reduce your costs.
Sorry for any inconvenience caused
on 29-01-2025 07:42 AM
Take a look in My Account, as the breakdown of the bill should show the details. Compare it with previous bills and you will see whether any discounts have expired.
If you don't renew your contract for a new minimum term, if you are out of contract, bills are bound to be higher, @Anointed.