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Get tailored support with your TalkTalk account and bills.

Not able access my monthly bill

accosuk
Popular Poster
Private Message TalkTalk
Message 5 of 5

I have a problem, getting my online monthly bill.

When I login to my account & click on the icon Bills & Payment, my bills, I just get a spinning circle, Loading... which never loads.

Can someone look into for me?

 

0 Likes
4 REPLIES 4

Message 2 of 5

Got to say I thought you was onto something their as I do use uBlock origin & that gave me issues when using paypal from time to time.

Unfortunate for me it wasn't uBlock origin and neither clearing cookies helps.
I've logged in using my phone & that is the same when trying to access my bill, windows 11 & Linux PC suffer the same fate. 

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi accosuk

 

Can you try the usual steps of clearing cache and cookies, 

Disable any pop up/ad blockers 

Try different browser/ Device. 

 

Thank you

 

 

Divsec
Community Star
Private Message TalkTalk
Message 4 of 5

Hi @accosuk thought it was just me! Your post has been escalated and you should hear soon.

I'm on android and chrome.

I don't work here and all my opinions are my own.
Anonymous User