Not able access my monthly bill
on 18-03-2025 10:59 PM
Message 5 of 5
I have a problem, getting my online monthly bill.
When I login to my account & click on the icon Bills & Payment, my bills, I just get a spinning circle, Loading... which never loads.
Can someone look into for me?
Labels:
- Labels:
-
My Bill
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4 REPLIES 4
on 25-03-2025 01:46 PM
Message 1 of 5
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on 20-03-2025 02:23 PM
Message 2 of 5
Got to say I thought you was onto something their as I do use uBlock origin & that gave me issues when using paypal from time to time.
Unfortunate for me it wasn't uBlock origin and neither clearing cookies helps.
I've logged in using my phone & that is the same when trying to access my bill, windows 11 & Linux PC suffer the same fate.
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on 20-03-2025 01:10 PM
Message 3 of 5
Hi accosuk
Can you try the usual steps of clearing cache and cookies,
Disable any pop up/ad blockers
Try different browser/ Device.
Thank you
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on 19-03-2025 08:14 AM
Message 4 of 5
Hi @accosuk thought it was just me! Your post has been escalated and you should hear soon.
I'm on android and chrome.
I don't work here and all my opinions are my own.
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