I also was sent a email in November 2024 for a free Huawai band 9 watch as gift, saying don’t need start a new contract, and obligation said a selected amount has received this offer, clicked got confirmation said up to 45 days. Now TalkTalk say they have no info on this offer on my account. Spent an hour with live talk message with no joy at the end.
would like to know why I got this email if TalkTalk won’t honour it, after I was sent it.
