Gift incentive not recieved

[Pumpkin6]

I signed onto a new contract in August and have not received my gift incentive. How do I go about finding out when I'll receive it?

[Gliwmaeden2]

@cadams0, please return to the message board and click on start a topic. 

You need to start your own thread to avoid confusion in the posts. Staff only reply to the original poster. 

They'll pick up your new thread during the week. 

[cadams0]

I was offered a £100 Amazon voucher in September and have multiple times attempted to get this sorted. Still waiting ... 

[Arne-TalkTalk]

I will escalte this for you.

[Pumpkin6]

Bluetooth earbuds.

I will fill in my personal information now thank you

[Gliwmaeden2]

What was specifically offered?

There are lots of different incentives given, @Pumpkin6, so it will be like looking for a needle in a haystack without further information. 

Helpful if you can complete your community forum profile details for staff to identify your account  - it's useful to have this done for all support issues. 

Please go via your avatar, settings....complete Personal Information. SAVE CHANGES. 

Your post is in a queue for attention.