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Gift incentive not recieved

Pumpkin6
First Timer
Private Message TalkTalk

on ‎15-01-2025 10:22 AM

Message 6 of 6

I signed onto a new contract in August and have not received my gift incentive. How do I go about finding out when I'll receive it?

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5 REPLIES 5

Gliwmaeden2
Community Star
Private Message TalkTalk
In response to cadams0

on ‎18-01-2025 11:06 PM

Message 1 of 6

@cadams0, please return to the message board and click on start a topic. 

 

You need to start your own thread to avoid confusion in the posts. Staff only reply to the original poster. 

 

They'll pick up your new thread during the week. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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cadams0
Chatterbox
Private Message TalkTalk

on ‎18-01-2025 05:56 PM

Message 2 of 6

I was offered a £100 Amazon voucher in September and have multiple times attempted to get this sorted. Still waiting ... 

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Pumpkin6
First Timer
Private Message TalkTalk
In response to Gliwmaeden2

on ‎15-01-2025 11:37 AM

Message 4 of 6

Bluetooth earbuds.

I will fill in my personal information now thank you

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎15-01-2025 10:56 AM

Message 5 of 6

What was specifically offered?

 

There are lots of different incentives given, @Pumpkin6, so it will be like looking for a needle in a haystack without further information. 

 

Helpful if you can complete your community forum profile details for staff to identify your account  - it's useful to have this done for all support issues. 

 

Please go via your avatar, settings....complete Personal Information. SAVE CHANGES. 

 

Your post is in a queue for attention. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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