Gift incentive not recieved

[Pumpkin6]

I signed onto a new contract in August and have not received my gift incentive. How do I go about finding out when I'll receive it?

[Arne-TalkTalk]

I will escalte this for you.

[Pumpkin6]

Bluetooth earbuds.

I will fill in my personal information now thank you

[Gliwmaeden2]

What was specifically offered?

There are lots of different incentives given, @Pumpkin6, so it will be like looking for a needle in a haystack without further information. 

Helpful if you can complete your community forum profile details for staff to identify your account  - it's useful to have this done for all support issues. 

Please go via your avatar, settings....complete Personal Information. SAVE CHANGES. 

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