Voucher

[Debwarr76]

Hi, when I was looking to switch providers the retention team promised a pre paid voucher. My new line and router have been installed but I have not heard anything about this since... what do I need to do to chase this? 

• Thanks

[Gliwmaeden2]

You can phone 03451 720088 or use Chat, @Debwarr76. as explained if you put "contact" or something similar in the forum search engine  - it's a useful resource. 

The page you get is:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Please let us know if you still need help through the forum, to avoid duplication. 

[Debwarr76]

Is this the only way to talk to customer services?

[Debwarr76]

The offer was £50 credit on my bill and £50 gift card, it's the gift card that I'm enquiring about

[Arne-TalkTalk]

Your account shows that you where credited for that amount in January

[Debwarr76]

The voucher was for £50

[Arne-TalkTalk]

How much was the voucher for?