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Voucher

Debwarr76
First Timer
Private Message TalkTalk
Message 7 of 7

Hi, when I was looking to switch providers the retention team promised a pre paid voucher. My new line and router have been installed but I have not heard anything about this since... what do I need to do to chase this? 

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6 REPLIES 6

Message 1 of 7

You can phone 03451 720088 or use Chat, @Debwarr76. as explained if you put "contact" or something similar in the forum search engine  - it's a useful resource. 

 

The page you get is:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

Please let us know if you still need help through the forum, to avoid duplication. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Message 2 of 7

Is this the only way to talk to customer services?

 

 

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Debwarr76
First Timer
Private Message TalkTalk
Message 3 of 7

The offer was £50 credit on my bill and £50 gift card, it's the gift card that I'm enquiring about

 

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Message 4 of 7

Your account shows that you where credited for that amount in January

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Debwarr76
First Timer
Private Message TalkTalk
Message 5 of 7

The voucher was for £50

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Arne-TalkTalk
Support Team
Staff
Private Message