Get tailored support with your TalkTalk account and bills.
on 02-12-2024 02:28 PM
Why am I being charged the full amount for my broadband when it took over a week to eventually get it set up.that means your charging me for a week i couldn't use it.
04-12-2024 01:26 PM - edited 04-12-2024 01:26 PM
Hi Adder01
If you haven't had any communication by the 27th Dec we can chase this up.
Regards
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Working From Home Tips
02-12-2024 04:38 PM - edited 02-12-2024 04:39 PM
It tends to be dealt with by applying automatic compensation, @Adder01, rather than adjusting the bill.
See details here:
https://community.talktalk.co.uk/t5/Articles/About-your-auto-compensation-credit/ta-p/2326583
Moving this to the billing section for you.
