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Please help , trying to leave talk talk,

UsersSon
Sightseer
Private Message TalkTalk
Message 3 of 3

Tried to leave talk talk, contract has ended and they just will not close account.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi UsersSon

 

I'm sorry to hear this.

 

Have you spoken to our Loyalty Team directly?

 

Cancel your TalkTalk service

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

I'll move this to the billing section, @UsersSon, but how have you been trying to cancel?

 

It should be straightforward, phoning 03451 720088 and speaking to the Loyalty team about it. They are open from 9am. 

 

Don't use Chat.

 

More information needed for us to understand what's been going wrong. 

Gliwmaeden2, a fellow customer.
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