Are you able to reach Talktalk My Account / email from any other devices?
To get to the bottom of this, @Gilbeh, you'll need to contact Talktalk directly as there are no support staff on here any more.
Check opening hours details here:
https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broad...
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
