email support

Daz1884 · Tuesday

Hello, I am a broadband customer but have had the email from TalkTalk about no longer being a broadband customer and signing up to Everymail for a subscription fee.

I had the same last year which you thankfully resolved, I was told the problem was sorted, but it obviously isn't.

I really don't want to keep going through this process every year. I haven't touched my settings so everything should be the same from when it was resolved last year.

Can someone sort this please?

Thanks

Daz

Daz1884 · Tuesday

Ah right, thank you

fr8ys · Tuesday

Please see here for more details and the action you need to take depending on your circumstances.

You probably are ok given the comment there on wrongly sent emails

https://community.talktalk.co.uk/t5/Email/Everymail-transition/td-p/3148465

Unfortunately, support staff are no longer available here and this will require you contact TalkTalk directly as the forum is now peer to peer and this is something we are, on this occasion, unable to help you with, if you feel you wish to verify further.

Please see the link in my signature for ways to contact TalkTalk.
Thank you

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

ferguson · Tuesday

It's an error, see here:

https://help-centre.talktalk.co.uk/Email/Find_info_or_guidance_about_my_Email/Email_Transition_FAQs

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.