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on 03-09-2024 02:46 PM
Why can I not cancel the above monthly payment which I no longer need? When I follow the suggested means, the list of boosts I am able to cancel does not include this one.
Regards,
Ian
on 04-09-2024 12:14 PM
Hi HarzWern997
The boost was removed yesterday, and a credit has been raised to remove charge.
Sorry for any inconvenience caused
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on 03-09-2024 03:50 PM
Boost removal from My Account has been unreliable for at least two years, @HarzWern997.
To quickly resolve this, just contact Talktalk directly:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
Moving this to the billing section for you.
