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Boost cancellation

threebears201
First Timer
Private Message TalkTalk
Message 4 of 4

Going round& round in circles, trying to find out how to cancel my international max calls boost

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3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi threebears201

 

I can see that the boost has now been removed. 

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 4

Moving this to the billing section, @threebears201, as it's not a technical fault with your phone line etc.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the sticky at the top of the message board: How to contact TalkTalk Broadband - TalkTalk Help & Support
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ferguson
Community Star
Private Message TalkTalk
Message 3 of 4

Are you getting a pop up box to confirm in My Account? If not, make sure that any ad blockers are disabled, pop ups and redirects allowed, or try a different browser. If you cannot do it via My Account then contact customer services to do it for you. The support team here can do it as well, but it may be a few days before they get through the holiday backlog. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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