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Need Report a death

Dave-lancs
First Timer
Private Message TalkTalk

on ‎29-12-2024 12:51 PM

Message 3 of 3

Hi,

I need to report the death of a family member and arrange the transfer of the billing to another family member.

How do I do this?

 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎30-12-2024 08:37 AM

Message 1 of 3

Hi @Dave-lancs 

 

Sorry for your loss, if your follow the instructions given by ferguson they can sort that out for you.

 

Regards

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ferguson
Community Star
Private Message TalkTalk

on ‎29-12-2024 01:36 PM

Message 2 of 3

I am sorry to learn of your loss. TalkTalk have a dedicated bereavement team to help you through the process, contact details and opening hours here:

https://community.talktalk.co.uk/t5/Articles/Our-bereavement-team/ta-p/2205169

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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