Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

Voucher

Davidseven7
First Timer
Private Message TalkTalk

on ‎10-02-2025 02:55 PM

Message 6 of 6

Hi, Can someone please help provide me with my order number ? It should start with an "N" but isn't on any documentation or emails I've received. So, I can check with gift cloud that a £85 voucher will be sent in due course my service went live on the 21/01/25. I was contacted by phone by the retention team and set up a new deal and part of the deal was a £85 voucher so any info on this subject would be apricated thanks.  

Labels:
0 Likes
5 REPLIES 5

Arne-TalkTalk
Support Team
Staff
Private Message
In response to Davidseven7

on ‎12-03-2025 10:03 AM

Message 1 of 6

Hi Davidseven7

 

I have passed on your details to the team who issue the vouchers.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk
In response to Davidseven7

on ‎05-03-2025 05:59 AM

Message 2 of 6

@Davidseven7, I'll re-escalate this thread so staff will follow up on this one for you.

 

Please don't start new threads for the same topic. I'll move the duplicate out of the way. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes

Davidseven7
First Timer
Private Message TalkTalk
In response to Arne-TalkTalk

on ‎03-03-2025 08:39 AM

Message 3 of 6

Hi regarding you answer on ‎11-02-2025 I've still not received any info about the voucher so can you please chase it up thanks. 

0 Likes

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎11-02-2025 12:05 PM

Message 4 of 6

Hi Davidseven7

 

The voucher can take upto 60 days to be issued, as this was a renewal there is no order reference, however the account has notes to show what was offered in January.

 

If you haven't heard anything by the 2nd March we can chase this up at that point. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎10-02-2025 04:26 PM

Message 5 of 6

Moving this to the billing section for you, @Davidseven7.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes
© TalkTalk 2026