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3 hours ago
Hello. I've just received my latest bill for last month and it's double what I expected. The reason seems to be that I'm paying for Fibre 150, and then also paying for Fibre 150 data which is something I don't think I've ever requested. Could someone clarify please? It's very difficult to speak to someone directly and this website just takes you round in endless circles. Thanks.
3 hours ago
Thank you - I'm finding it puzzling to find my way round.
3 hours ago
Moving this to billing for you, @Jam75.
It might take day or two to get a reply, and then staff are not on here at weekends.