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Message 4 of 4

I have received my bill today and have a charge for an engineer call out. My issue was resolved in the end by Openreach identifying it was a faulty talk talk router, and it was not my request to have a talk talk engineer visit my property. I was assured at the time I would not be charged as it was not my issue. Can this please be removed from my bill?

Alex King

3 REPLIES 3

Staff

Message 1 of 4

Hi Aking1987

If you click on view my bill you will see the updated account balance.

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Message 2 of 4

Thank you, so just to confirm I won’t be billed £111 on the 25th March as my account still states this

thank you!

Alex King

Staff

Message 3 of 4

Hi Aking1987

I can see that a credit has been applied to your account to clear the charge.

Regards

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