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Bill query

Jam75
First Timer
Private Message TalkTalk
Message 3 of 3

Hello.  I've just received my latest bill for last month and it's double what I expected. The reason seems to be that I'm paying for Fibre 150, and then also paying for Fibre 150 data which is something I don't think I've ever requested.  Could someone clarify please? It's very difficult to speak to someone directly and this website just takes you round in endless circles. Thanks.

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2 REPLIES 2

Jam75
First Timer
Private Message TalkTalk
Message 1 of 3

Thank you - I'm finding it puzzling to find my way round.

 

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Moving this to billing for you, @Jam75.

 

It might take day or two to get a reply, and then staff are not on here at weekends. 

Gliwmaeden2, a fellow customer.
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