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Renewed contract, no confirmation

Sammy25
First Timer
Private Message TalkTalk

on ‎24-04-2025 03:03 PM

Message 3 of 3

I renewed my contract yesterday via the website. There are no confirmation, how do I check it's done or do I need to apply again? Thanks 

Yin Mei Lau
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2 REPLIES 2

nomfezeko-TT
Support Team
Staff
Private Message

on ‎25-04-2025 03:24 PM

Message 1 of 3

Hi there @Sammy25 , thank you for reaching out to us, we would love to look into this for you. Please do let us know if you still have not received any confirmation from us so that we can help further. 

 

Thanks,

-Fez. 

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ferguson
Community Star
Private Message TalkTalk

on ‎24-04-2025 03:23 PM

Message 2 of 3

I have moved this to the Billing section where it will be more aproproately dealt with. In order for the support team here to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

For a quicker answer, contact customer services directly:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

 

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