Was your service restricted or disconnected?
A missed payment would normally lead to a restriction in service in which case you need to turn off your router for at least 30 minutes then turn it on. This starts a new session, which should be unrestricted.
If its still restricted, try again after a couple of hours.
If it's a more severe situation that led to a disconnection I suggest you phone and speak to the loyalty team to find out the latest position.
Try phoning 0345 172 0088
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
