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keithwi
First Timer
Private Message TalkTalk

on ‎25-01-2025 09:42 AM

Message 2 of 2

i have made attempts to speak with a representative and have not been successful as im struggling to make payment and wish to negotiate way forward. i canceled direct debit in order for this to happen. to date no one has contacted me.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎25-01-2025 09:46 AM

Message 1 of 2

https://community.talktalk.co.uk/waystopay

 

See the section for "struggling to pay" etc, @keithwi.

 

They also suggest you try using Chat.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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