Can't log into my account

[LUDDITE]

Hi all (Again) after Arne replied to my previous post I have been trying to log into my account. When I go to the login page, I  enter my email address and password and press enter, I get page telling me my account is being prepared then I go back to the first page again.

Anyone have any ideas?

[LUDDITE]

Out of boredom I decided to have a go on live chat (two hours)

Seems that I should have been sent an email telling me to change from my talktalk email to my Gmail one! (Didn't happen)

In theory after 24 hours or less I should be able to log in to my account with my Gmail address and my old password.

I will wait to see!

[LUDDITE]

Hi Arne, I have tried google Chrome, Bing and Amazon silk, I get the same with all 3. I tried using the login without password but don't get the pin number emailed to me? This is on two mobile devices and my PC.

I have now managed to get the pin number for log in without password, unfortunately the same thing happened??

[Arne-TalkTalk]

Hi LUDDITE

You may need to disable any pop up/ ad blockers in the browser.

Also try a different browser.