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Sporadic TT512 errors

parkrun_Ian
First Timer
Private Message
Message 2 of 2

I'm Tech Lead at parkrun and we're experiencing an issue that seems to be affecting an increasing number of our participants with @talktalk.net email addresses.

 

In each case, your servers are responding with:

smtp; 550 5.1.1 XXXXXXXXXXXXXX Recipient Undeliverable (TT512)

(where XXXXXXXXXXXXXX is a string of letters and numbers - seems to be unique each time)

 

Our outgoing mail service for these types of emails (AWS SES) regards this as a Permanent bounce so adds the address to a suppression list.

 

Can you please advice the best way to resolve?

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Divsec
Community Star
Private Message TalkTalk
Message 1 of 2

Hi @parkrun_Ian your post has been escalated and you should hear soon. 

I don't work here and all my opinions are my own.
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