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Tesco

PaulD12
Visitor
Private Message TalkTalk
Message 3 of 3

Have not been able to received emails from Tesco Groceries or Tesco Clubcard for over 2 weeks. Rang help line and just got brushoff. Rang Tesco twice and they confirm its a fault at Talktalks end. Although there was a problem with some offer email providers Tesco said that these other firms had resolved the problem and it was only Talktalk who had not sorted out problem. What are you doing about it? It was only recently you sorted out problem with not being able to send emails and that took weeks. You must be the worst company for customer service.

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi PaulD12, thanks for posting. I've added you to the open incident so that the team have a wider base to investigate with.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Divsec
Community Star
Private Message TalkTalk
Message 2 of 3

Hi @PaulD12 sadly this issue is dragging on. TT are working on it.

I don't work here and all my opinions are my own.