cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Tinyworld.co.uk email clients being treated as second class

3641nick
Popular Poster
Private Message TalkTalk
Message 4 of 4

Starting a new thread on this in the hope that multiple threads on the same matter mak someone take notice. If this were a free provision, I'd have less cause to complain, however, our @Tinyworld.co.uk addresses are effectively held to ransom with an annual fee to maintain it. 

 

For the majority of the past week and still ongoing, I can receive emails without issue, but am unable to send anything from any email client. I have changed my password in case that was the issue, but just get variations on the theme of "Reject for policy Reason" in outlook or "An error occurred inside the server which prevented it from fulfilling the request" from TalkTalks own webmail. 

 

Is it simply that Talktalk dont care about this minority of paying customers I wonder? 

 

Talktalk need to take all their customers seriously, wherever they inherited them from. I expect this to be properly resolved urgently else will be demanding a refund on the fees I have paid for this non-service. 

3 REPLIES 3

Message 1 of 4

Thank you Ady, it seems to have been fixed, but no sign of any sort of apology from T-T..

0 Likes

Message 2 of 4

Hi 3641, I've added your email details to the incident I've got opened for this fault. Hopefully, it will be fixed quickly.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Gilbeh
Conversation Starter
Private Message TalkTalk
Message 3 of 4

Totally agree.  My Tinyworld not sending since Friday.