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Tiscali Email bouncing with msg about MX Host

Peter432
Newbie
Private Message TalkTalk
Message 4 of 4

When some people send me an email to my tiscali address, they get the message 'The MX host does not match any MX allowed by the STS policy'  What is causing this and can it be fixed?  I'm receiving other emails fine.

Thanks!

3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi all, We’re aware that some of our customers are having problems with their Tiscali email service. Tiscali customers are currently unable to receive emails from Gmail. Senders from Gmail are reporting getting the error message 'The MX host does not match any MX allowed by the STS policy'.

This issue only seems to be impacting email clients (outlook for example), customers using our webmail service aren’t reporting issues. 

Our team are working hard to get things back up and running, please check back here for updates.

 

Check the service status board for updates.

 

Ady

 

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KPHKTalk
Newbie
Private Message TalkTalk
Message 2 of 4

My elderly father is having the same problem - any ideas?

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Idmcl
Visitor
Private Message TalkTalk
Message 3 of 4

The MX host does not match any MX allowed by the STS policy. I am seeing same error from different providers to "tiscali.co.uk"

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