Hi all. I'm writing on behalf of my Mum who has a Tiscali email. Recently, she's had trouble receiving emails from Gmail. The weird thing is that she gets some Gmail emails come through, but not all. We've worked out that they can only come through at certain times of the day (For her, it always bounces back in the mornings and evenings but works in the afternoon). When I (I have a Gmail account) try to send her an email, it often bounces back to me immediately with a message saying: "Delivery Status Notification (Failure). Your message wasn't delivered to (her email address) because the address couldn't be found or is unable to receive email."
TalkTalk hasn't been of any help at all so we were wondering if this is happening to anyone else. She has no blocked email addresses and is receiving all other types of emails. It's even weirder that she sometimes gets Gmail emails come through and other times it doesn't work at all. Can anyone help?
Should also add to this: We've think it's just Gmail emails that are an issue as my Mum has tried her work email (non-Gmail account) and my own Tiscali email and both have gone through no problems. I've just seen there's quite a few posts on here recently of people having issues with emails bouncing back so starting to think it's a problem on TalkTalk's end.
