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Not receiving all emails

Devil
Newbie
Private Message TalkTalk
Message 6 of 6

In recent days I have been only receiving some emails. Other emails from known contacts including another email address from gmail I have are not arriving. When sending from my gmail account it is not bouncing back as undeliverable. I have logged on directly to Talk Talk and not through an added account to gmail but they both show the same. I have no autoforwards set up either. Any help would be appreciated, thanks.

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5 REPLIES 5

Message 1 of 6

You emphasised Gmail, @Devil, and there have been many similar mentions in recent days:

 

Frustrations summed up here:

 

https://community.talktalk.co.uk/t5/Email/Tiscali-EMail-not-receiving-from-Gmail/td-p/3075620#M18215...

 

See also:

 

https://community.talktalk.co.uk/t5/Email/Email-not-arriving-to-Tiscali-addresses/td-p/3075615#M1821...

Gliwmaeden2, a fellow customer.
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Message 2 of 6

Thanks for the response but you mis understand I think. The problem I think is with Talk Talk and the tiscali account on their platform, gmail was just an account I tried it from and it is the same from another gmail account trying to mail me. Just had another mail not arrive from a @u3abeacon.org.uk address but the difference here is that the sender had an undeliverable message, where the gmails have not shown that they were undeliverable. I have received emails from Yahoo, NHS and TalkTalk tonight when resetting passwords. Very strange.

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Message 3 of 6

The problem re Gmail is a known issue, @Devil, but staff will not respond now till after the weekend. 

 

Make sure that your profile information is complete: go via your avatar; settings. Drop down menu: Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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Message 4 of 6

When posting on here these emails are coming through but as I say not others?????

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Devil
Newbie
Private Message TalkTalk
Message 5 of 6

If it makes a difference my email is an @Tiscali.co.uk address but is on the TalkTalk platform.

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