Ask us about your TalkTalk email account and Webmail.
on 07-11-2023 07:16 AM
Since Talk Talk's latest 'fabulous' "this ain't broke so let's break it" email 'upgrade', I have variously been:
(a) unable to log into my main mail account at all even though the password was correct, forcing me to create a new password, which involved me having to sign up with a different email service in order to simply verify my own identity so I could merely change the password.
(b) told on at least three occasions that my inbox has been 'deleted' only to return an hour later to find it back exactly where I'd originally left it.
(c) today I've been unable to open any emails due to 'an internal server error' (according to the error message that flashes on screen far too quickly to screengrab).
And finally, also today, upon attempting to simply individually delete a number of emails in an attempt to fix the above problem, I have continually been presented with the following error message:
on 10-11-2023 06:45 AM
Hi Juggery65, please add the affected mailbox to private notes in your community profile. The one our system is showing you registered with appears on neither the old nor migrated databases. I just want to check we have the correct email address.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.