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Compromised email address

janet50
First Timer
Private Message TalkTalk
Message 3 of 3

my email address has been compromised, supposeded updated after yesterdays updates on the system. I have changed my banking passwords what else do I have to do. I have tried to get thrugh to someone with no joy.

0 Likes
2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Janet50, you should also reset your password. Might I ask, what made you think you'd been hacked?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Run antivirus software & check for malware on all your devices, @janet50.

 

Staff will respond during the week. 

 

Ensure that you have completed your community forum profile details for them to identify your account. 

 

Go via your avatar; settings; drop down menu....Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.