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email support

Ask us about your TalkTalk email account and Webmail.

email blocked

iwalmsley
First Timer
Private Message

on ‎01-11-2023 09:11 AM

Message 2 of 2

Getting this message when I try to log in to talktalk webmail using google chrome on my ipad : User is deactivated (AUTHORIZATION-0001). Started happening today after the new webmail update. Can still log in ok using Safari. I prefer Chrome.  Any solutions?

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎01-11-2023 11:21 AM

Message 1 of 2

Hi iwalmsley, you need to clear cache and cookies and use the correct URL for webmail. If you use the legacy url you will always get the deactivated message.

 

You need to use Sign in - TalkTalk Mail

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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