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email, sent emails go to their junk folder

Benedicty
Newbie
Private Message TalkTalk
Message 2 of 2

When I send emails some of them go straight to the recipients junk folder, how do I stop this? I do not get a message back so I don't know if my email has been received or not unless I call them to find out.

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1 REPLY 1

Gondola
Community Star
Private Message TalkTalk
Message 1 of 2

Is this just Gmail recipients? We know that Gmail have a new anti-spam policy that dumps mail into Spam folders without even checking if the mail is genuine or not.

 

There's nothing that you can do to stop Gmail doing this. TalkTalk say they've done all they can. All mail sent is fully authenticated.

 

When you do make contact with your recipients and they find your mail message(s) in the Spam folder just kindly ask them to select the message and then select the Report as Not spam button that will then tell Gmail to place all your future messages to that recipient in the Inbox.

GondolaCommunity Star 2017-2024

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