out going emails

[Wingnuts]

i am having problems sending emails from my talktalk mail and keeps coming back with mail blocked has anyone got advice please

[Ady-TalkTalk]

Your mailbox has been reset you should be able to send again now. Please let me know how you get on. 

Ady

[Wingnuts]

I have reset my password and it is still doing the same thing !

[Ady-TalkTalk]

Hi Wingnuts, your account has been blocked for sending spam it seems. Please reset your password and we'll be able to enable it again. 

Ady

[Wingnuts]

no matter what i do it s still blocking outgoing emails 

[Wingnuts]

Hello andy yes i have tried about 10 time now and it is still the same and sending the message to the out box saying message failed 

[Ady-TalkTalk]

Hi Wingnuts, Are you able to send mail from TalkTalk webmail? Ensure you're using the recommended Email Settings you can find these in the Email Settings Help Article. 

Ady

[Wingnuts]

Have tried removing and installing the app on my phone and have gone on to my laptop and its not sending emails from there and saying its blocked on that emails aswell