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email support

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@tiscali.co.uk

Kathy17
First Timer
Private Message TalkTalk

on ‎16-05-2024 01:42 PM

Message 3 of 3

Having same problem as some others regarding tiscali emails not syncing with Windows Mail. Has anybody found a solution yet?

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎17-05-2024 07:12 AM

Message 1 of 3

Hi Kathy,

 

How are you getting on?

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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Gondola
Philosopher
Private Message TalkTalk

on ‎16-05-2024 02:07 PM

Message 2 of 3

Windows Mail : IMAP

 

The above screenshot from Windows Mail shows the IMAP email account settings for any tiscali.co.uk email address to use with Windows Mail.  Please ensure you're using those exact settings. 

 

  • In Windows Mail select the settings cog icon (bottom left)
  • Settings, select Manage Accounts and select the email account you wish to check
  • In the modal that appears, select Change mailbox sync settings
  • Select Advanced mailbox sync settings and scroll down

If your display is not identical then take a screenshot and upload here using the camera icon above this Reply area.

 

Gondola Community Star 2017-2024

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