tiscali email not sending to gmail.

[GBy123]

I have just found that my tiscali emails are not being received by gmail accounts.    I have a gmail account on a tablet so can test that this.  I thought it odd that I had not had replies from a a couple of people with gmail, so tested it out and it is definitely not working.   I have also sent from webmail and these do not get through either.   Sending to gmail from another address (Live), works, so it is definitely tiscali.    I have no idea what to do -   Is there a problem with this and how do I sort it please.   I think this may have been happening for a while, but only just realised something is amiss.  

[Ady-TalkTalk]

Just moving them from gmail spam is all you can do at the moment. We do have an open ticket with gmail to get this resolved but as of 2 weeks ago they had not engaged with the email team here and I've not been able to get an answer for 2 weeks as to any updates we may have.

Ady

[GBy123]

I just found out how to stop this.   I found all my test emails from tiscali in my gmail spam folder.    Clicked on one, marked as not spam, tested another from tiscali and bingo - it worked.     Solved that mystery..    I now just have to contact all other gmail contacts and tell them to check spam folders and do the same.      What a pain it all is, but hey, that's technology again.  

[GBy123]

Oh my word, yes they are.   I have just looked in my gmail spam folder and there they are!  Normally I have no spam. in gmail which is great, but...... Now I come to think of it, others people have said the same thing.     How do I deal with this please.

[Ady-TalkTalk]

Hi GBy123, the mails aren't arriving in your Gmail spam folder? We have seen this for a few months .

Ady

[Confused14]

I had exactly the same trouble.  I asked Which tech support for help and they tell me I  need "sender policy network" in my tiacali settings.  I have been trying to find out how to do this but find myself getting back to where I started.  Can anyone help with this please.