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FIbre Support

Get expert support with your Fibre connection.

Do I need an engineer visit? New customer

EQdnb
First Timer
Private Message
Message 2 of 2

Hi

I am a new customer moving from Sky. I have just had an email saying I will have an engineer visit at the end of the month to install full fibre. I have already had open reach install fibre when I upgraded with sky. Do I still need the engineer to visit to set things up or should I contact talktalk to inform them of this? TIA

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Morning,

 

A full fibre (FTTP) install would require an engineer visit to ensure that everything is set up correctly and working.

 

Thanks