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Live date past no internet still

woodyuk1989
First Timer
Private Message TalkTalk
Message 2 of 2

So my go live date was yesterday the 18th engineer turned up did all his work and said the line is working as it should, however could not connect anything to the WiFi, spoke to talk talk who said it can go live up untill midnight. Midnight has past and still no internet, having already been without internet now for over 2 weeks I really am not able to be without it anymore anyone know why this could be ?

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1 REPLY 1

sabelo-TT
Support Team
Staff
Private Message
Message 1 of 2

Hello there @woodyuk1989, thank you for bringing this to our attention as we do apologise for any difficulties caused.  Before continuing any further, please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here. Please do confirm once done. 

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

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