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FIbre Support

Get expert support with your Fibre connection.

Online gaming using xbox series s

Kferris1
First Timer
Private Message

on ‎26-06-2023 09:02 PM

Message 3 of 3

Hello. I am using fibre broadband 60mbs. I have contacted talk talk 3 times about this issue with not much help. 

 

All xbox games say I have no internet but I am able to use video apps still and I do have an active connection to my xbox. Download and upload speeds are fine but I did a ping test and it seems to spike every few seconds from around 20ms to 350ms round abouts. Also the range of the router isn't great but I do still get 50-60mbs to the xbox which is the speed I should get. I did manage to play a game the other day but it was so laggy it was unplayable but now no games will play at all. Any help would be appreciated.

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

on ‎05-07-2023 07:18 AM

Message 1 of 3

Morning,

 

Do you still need assistance with this?

 

Thanks

 

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Anonymous
Not applicable
Staff
Private Message

on ‎03-07-2023 06:38 AM

Message 2 of 3

Morning,

 

I'm sorry for the delay. Can I just confirm, does this also happen if you connect wired?

 

Thanks

 

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