cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Amazon firestick 4k

leedswolf
Chatterbox
Private Message TalkTalk
Message 8 of 8

I'm having problems trying to connect firestick to eero 6 router using an ethernet connection. When I input the DNS1 as  79.79.79.79 and DNS2 as 79.79.79.80 it isn't recognised.

 

Any ideas please?

0 Likes
7 REPLIES 7

leedswolf
Chatterbox
Private Message TalkTalk
Message 1 of 8

I've managed to sort the problem by interrogating my smart tv which I've connected to the eero 6 router.

 

Thank you to those who tried to help.

Message 2 of 8

That is the ethernet interface that plugs into the 4k firestick.

 

Thank you anyhow.

1000043527.jpg

0 Likes

fr8ys
Community Star
Private Message TalkTalk
Message 3 of 8

Hi,

 

I don't recognise that box as being a firestick.  A firestick is an oblong stick with an hdmi connector and no Ethernet.

 

Or is your TV an Amazon TV and not a firestick?

 

I'm not going to be able to help if you have a device with Ethernet connection so will leave for staff to pick up.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry if your peers cannot help as there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support
0 Likes

leedswolf
Chatterbox
Private Message TalkTalk
Message 4 of 8

The firestick does have an ethernet connection.

 

1000043526.jpg

0 Likes

Message 5 of 8

But as said, there is no ethernet port on the firestick, it's WiFi only.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry if your peers cannot help as there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support
0 Likes

leedswolf
Chatterbox
Private Message TalkTalk
Message 6 of 8

Thank you for your response.

 

I can connect (and have done) using wifi. However I wish to connect with ethernet. I have all the necessary hardware and it's all plugged in and ethernet is working with other devices (laptop, android box, smart tv). The problem is the firestick set up not recognising the DNS id I input.

0 Likes

fr8ys
Community Star
Private Message TalkTalk
Message 7 of 8

Hi,

 

Sorry I'm confused. The Fire stick does but have an ethernet port and is connected via WiFi only, so you should only have to select your WiFi name and input the password.

 

Unless I'm missing something here (likely as I only have the Eero, not the pro) there is no configuration required to connect the firestick .

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry if your peers cannot help as there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support
0 Likes