Fibre installation not completed

[Matthewvanschagen]

I have had the engineer come to fit new faster fibre broadband and it was not completed due to an issue with telephone mast near house not being usable. He was posting the update back to open reach but I have not heard anything for a week....when will this be completed?

[Chris-TalkTalk]

OK thanks, I've sent you a PM to confirm some details so that we can discuss the issue further

Chris

[Matthewvanschagen]

Hi - I have updated profile now, please update on next steps.

[Chris-TalkTalk]

Hi,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris